RealPlayer (Plus) & Real SuperPass FAQ

Frequently Asked Questions with links to information and customer support.
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RealPlayer is now included in FREE RealTimes!
RealTimes is the latest RealPlayer with integrated cloud services and much more.
Now it's very easy to store, share (privately or public) and watch videos on any device.
RealNetworks launched RealTimes on May 19, 2015.
Learn more & Download FREE RealTimes app

Your RealNetworks Account

  • My Account Login page
    If you bought RealPlayer Plus or subscribed to SuperPass then you have your own RealNetworks account.
    Simply click the link above and login with your email and password.
  • How to Retrieve my Password?
    If you lost your SuperPass or RealPlayer Plus password, you can easily retieve it.

RealPlayer Basic & RealPlayer Plus


Real SuperPass


General Information & Support





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